Standing Together for Safer Care

  

April is Workplace Violence Prevention Month, and across healthcare it marks a critical time to recognize an urgent issue affecting nurses and care teams every day: workplace violence. This month is about more than awareness—it is about standing together, across professions and communities, to say clearly and unequivocally that violence in healthcare is not “part of the job.” It is unacceptable, and it is preventable.

Every day, healthcare workers—nurses, physicians, physician associates, social workers, technicians, pharmacists, and countless others—show up to deliver care under increasingly complex and challenging conditions. Yet too often, they do so while facing the risk of physical assault, verbal abuse, harassment, intimidation, or other threatening behaviors. According to data from the U.S. Bureau of Labor Statistics, healthcare and social service workers experience workplace violence at higher rates than any other sector, a deeply troubling reality that continues to worsen.

There has been a 30% increase in workplace violence across all health care facility types between 2011 and 2021/2022.

Bureau of Labor Statistics’ Survey of Occupational Injuries and Illness

Workplace violence includes any act or threat of physical harm, harassment, intimidation, or other disruptive behavior that occurs at work. In healthcare settings, this violence affects not only nurses, but also physicians, physician associates, social workers, pharmacists, technicians, other support staff, patients, and families. For nurses in particular—who spend the most time at the bedside—these incidents can feel constant and exhausting. No act of aggression, whether verbal or physical, is acceptable.

Why Workplace Violence Prevention Matters to the Public

Workplace violence harms everyone. For healthcare workers, it contributes to stress, burnout, injury (physical and moral), and often workforce attrition. For patients and families, violence disrupts the healing environment and can delay care, reduce trust, and compromise safety. When health care professionals do not feel safe, the entire healthcare system suffers.

Healthcare settings should be places of healing, and respect—not fear. Normalizing violence in these settings strips dignity from care and weakens the ability to meet the needs of patients and communities. Protecting health care workers is not just a workforce issue; it is a patient safety issue.

A United, Cross‑Sector Response

What makes this moment different is the strength of collective action. National organizations representing nurses, hospitals, clinicians, patients, and advocates recently came together to affirm in a public statement that nobody should be harmed while providing or receiving care. Addressing workplace violence requires collaboration across the healthcare system and beyond—bringing together frontline workers, healthcare leaders, policymakers, and the public.

Preventing workplace violence means building comprehensive, coordinated solutions that focus on:

  • Establishing clear policies that prevent and respond to workplace violence
  • Clear reporting systems and accountability
  • Organizational policies that support zero tolerance for abuse
  • Supporting frontline workers through training, reporting systems, and resources
  • Promoting a culture where abuse is never tolerated or dismissed as “part of the job”
  • Designing care environments with safety in mind
  • Collaborating across disciplines and sectors to share best practices and data
  • Raising awareness and educating the public on the importance of zero tolerance for any workplace violence

Most importantly, it means listening to nurses and taking their experiences seriously.

A Call to Action

This April, during Workplace Violence Prevention Month, we ask nurses and members of the public alike to join us in standing up for safer healthcare environments. Urge your representatives to support the Workplace Violence Prevention for Health Care and Social Service Workers Act today: Take Action.

Violence in healthcare is not inevitable—it is a solvable problem when we work together and commit to meaningful change.

To learn more about the nursing profession’s position on workplace violence and the actions needed to protect nurses and patients, we encourage you to read the American Nurses Association’s Workplace Violence Position Statement.

By raising awareness, supporting healthcare professionals, and advocating for comprehensive solutions, we can help ensure that everyone is protected, and every patient receives care in a safe, healing environment.

One Year Later – ANA Continues the Fight for Workplace Violence Prevention

  

As workplace violence (WPV) in health care continues to rise, nurses cannot wait for solutions. Last year, the Occupational Safety and Health Administration (OSHA) finally started work on a WPV prevention standard. According to OSHA’s own data, health care and social assistance workers now face six times the risk of WPV than all other industries. This is an increase from 2018 data which showed a risk of five times that of other industries.  

Yet it has been over a year and no further progress has been made.  

To urge action from the agency, ANA led a sign-on letter to OSHA from nearly 60 nursing organizations across the country last month. Acting Secretary of Labor Julie Su was questioned about the lack of progress on this standard in a Congressional hearing on May 1st of the Committee on Education and the Workforce.  

During the hearing, Rep. Joe Courtney, champion of the Workplace Violence Prevention for Health Care and Social Service Workers Act, underlined the importance of the standard’s quick release by highlighting the murder of nurse Joyce Grayson late last year. Joyce Grayson was a home health nurse killed by her patient despite many previous warnings to her employer that the patient was aggressive and dangerous. While OSHA did expedite an investigation into this case, and has cited the employer for failing to protect their employees from known hazards, it comes too late for Joyce Grayson.   

Nurses need and deserve a safe workplace. This requires robust evidence-based prevention programs nurses can rely on, no matter where they work. We are extremely disappointed that OSHA continues to deprioritize this live-saving standard and will not stop advocating for nurses’ safety and for OSHA to do its job.  

In addition to the regulatory work, ANA kept up the pressure and conversation on a state level through collaboration with the National Lieutenant Governor’s Association (NLGA). The NLGA represents the elected officials first in the line of succession to the governors in all 50 states and five U.S. territories. The bipartisan organization’s mission is to promote interstate cooperation and knowledge sharing as well as improve the efficiency of the office of lieutenant governor.  

At the April 2024 NLGA meeting hosted by Lieutenant Governor (LG) Pamela Evette, the Executive Committee and other attending LGs unanimously approved our Consensus Resolution (updated 7/19/24) on Workplace Violence Prevention in Health Care. The resolution acknowledges the severe nature of workplace violence in health care, urging members to recognize and support programs aimed at mitigating the issues.  

The consensus resolution demonstrates ANA’s commitment to addressing workplace violence through state and national advocacy and, supporting the implementation of comprehensive prevention strategies. This continued effort is vital to ensure the safety and well-being of nurses and other health care professionals. 

From left to right: Top Row: LG Kim Driscoll (D-MA), LG Tahesha Way (D-NJ), LG David Zuckerman (P/D- VE), LG Stavros Anthony (R-NV), LG Sabina Matos (D-RI), LG Jeanette Nuñez (R-FL), LG Deidre Henderson (R-UT), LG Larry Rhoden (R-SD), LG Josh Tenorio (D-Guam). Bottom Row: Secretary of State Omar Marrero (Puerto Rico), LG Garlin Gilchrist (D-MI), LG Pamela Evette (R-SC), LG Adam Gregg (R-IA), LG Aruna Miller (D-MD), Secretary of State Chuck Gray (R-WY) 

You can urge your federal legislators to support the Workplace Violence Prevention for Health Care and Social Services Workers Act through our Action Center. You can also sign up for alerts on all our campaigns at RN Action and stay tuned for more work on this issue at every level of government.

OSHA Slowly Moves Forward on Workplace Violence Prevention 

  

Workplace violence continues to be a profound concern for nurses across the country. 

  • 1 in 4 nurses are assaulted at work.  
  • Health care and social assistance workers face nearly six times the risk of workplace violence (WPV) than other industries.  
  • We hear often that the COVID-19 pandemic has only exacerbated this risk. In a 2022 ANA survey of nurses, 29 percent reported experiencing a violent incident at work in the previous year.

ANA has advocated for decades that the Occupational Safety and Health Administration (OSHA) strengthen WPV protections for health care workers. OSHA is a sub-agency in the U.S. Department of Labor and OSHA’s standards are regulations that require employers to have safety protections in place for their employees. In 1996 OSHA published voluntary guidance for health care employers to help them create effective WPV prevention programs. As research evolved, OSHA updated this guidance, with the most recent edition released in 2016. From the statistics, it does not appear that voluntary guidance has had a significant impact protecting nurses from violence on the job.  

There has never been a federal regulation requiring these prevention programs and clarifying the legal responsibilities of health care employers. When there is no specific standard on a workplace safety issue, OSHA can still hold an employer accountable if inspectors find the employer violated the “general duty clause”. This clause is the basis of the Occupational Safety and Health Act of 1970 which created OSHA. The general duty clause states that employers must maintain “a place of employment which [is] free from recognized hazards that are causing or are likely to cause death or serious physical harm to…employees.” OSHA has held employers accountable for failure to protect workers from WPV under the general duty clause, but WPV prevention has been very hard to enforce without a specific standard. 

OSHA finally moved forward in creating a WPV prevention standard early this year. The first step was to gather feedback on a proposed standard from a Small Business Advocacy Review (SBAR). The Small Business Regulatory Enforcement Fairness Act of 1996 installed this first step in OSHA and other federal agencies’ rulemaking process. Small business employers apply to be on SBAR panels that review and give feedback on the proposed standard to OSHA and the Small Business Administration. The panels are open to the public to listen in, and public comments on the feedback are allowed. This review was completed at the end of March 2023. ANA staff listened to the proceedings and then submitted comments reinforcing the need for this prevention standard so that employers can be held accountable for building an organization specific prevention program. 

OSHA released a report about the SBAR review on May 1, 2023. ANA was disappointed to see that the report gives no timeline on next steps for the rulemaking, but rather recommends further research on many pieces of the proposed standard. OSHA also reopened public comments on the proposed standard and the report until July 3, 2023.

You can visit regulations.gov and submit your own comments. Let OSHA know: Why is this standard necessary? What are the biggest WPV risks you have experienced? What prevention strategies have you seen to be effective in your workplace? 

OSHA’s rulemaking process is driven by research and finding the best evidence-based solutions. This means creating a new rule can take OSHA decades. The Government Accountability Office (GAO) estimates it could take OSHA at least 7 years to create a WPV prevention standard. Rep. Joe Courtney has been a champion against health care WPV. He has led the Workplace Violence Prevention for Health Care and Social Service Workers Act in the House of Representatives for many years. This bill was reintroduced in the 118th Congress on April 18, 2023 with Sen. Tammy Baldwin leading in the Senate. It requires OSHA to release an interim final standard for WPV prevention within a year of passage and a final standard within three and a half years. OSHA already has decades of research to utilize including recent evidence gathered during the SBAR. Nurses and all health care workers cannot continue to wait for this life-saving standard. Visit RNAction today to tell your legislators to cosponsor the bill that will make sure nurses get the protection they need now. 

To learn more about ANA’s surround-sound advocacy approach on WPV prevention, visit the recording of the 2023 Nurses Month Webinar. 

References

https://www.osha.gov/workplace-violence/sbrefa

https://www.nursingworld.org/~4a209f/globalassets/covid19/anf-2022-workforce-written-report-final.pdf

https://www.osha.gov/sites/default/files/publications/osha3148.pdf

https://www.osha.gov/laws-regs/oshact/completeoshact

https://www.nursingworld.org/~496f4b/globalassets/docs/ana/comment-letters/ana-wpv-sbar-comments_final-2023-04-06.pdf

https://www.osha.gov/sites/default/files/OSHA-WPV-SBAR-Panel-Report.pdf

https://courtney.house.gov/sites/evo-subsites/courtney.house.gov/files/evo-media-document/workplace_violence_prevention_for_health_care_and_social_service_workers_act_fact_sheet.pdf